Privacy Policy for Uttarakhand Travel Agency

Effective Date: September 25, 2025

At Uttarakhand Travel Agency, accessible from Uttarakhandtravelagency.com, we prioritize the privacy of our visitors. This Privacy Policy document details the types of information we collect, how we use it, and the steps we take to protect your data.

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you have additional questions or require more information, please do not hesitate to contact us. This policy applies only to our online activities and is valid for website visitors; it is not applicable to any information collected offline or via channels other than this website.

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1.0 Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in our services, submit an enquiry, or complete a booking. We also collect certain technical and usage data automatically.

1.1 Information Provided Directly by You:

• Contact Data: Your name, email address, phone number, and mailing address.
• Transaction Data: Travel preferences, details of services booked, and secure (non-stored) payment identifiers.
• Demographic and Health Data: Information like age or gender, and limited health data (e.g., specific dietary needs or mobility issues) when required for booking accommodations or activities.
• Communication Data: The content of messages and attachments you send to us.

1.2 Information Collected Automatically:

When you visit our website, we automatically collect technical information, known as Log Files, to analyze trends and administer the site.

• Usage Data: Pages viewed, time spent on the site, referring/exit pages, and click paths.
• Device Data: Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), operating system, and device identifiers.

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2.0 How We Use Your Information

We use the information we collect for the following essential purposes:

• Service Delivery: To fulfill your travel bookings, confirm reservations, and process transactions.
• Communication: To respond to enquiries, provide customer support, and send service-related updates (like e-tickets).
• Marketing: To send you newsletters, promotions, and personalized offers, only where you have provided explicit consent.
• Internal Analysis: To improve, personalize, and expand our website offerings, and develop new features based on user behavior and preferences.
• Legal & Security: To prevent fraud, ensure compliance with legal obligations, and protect the integrity of our services.

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3.0 Data Retention and Security

3.1 Data Retention Policy:

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This means keeping your data while your account is active, to provide services to you, and to comply with our legal obligations (such as tax and accounting laws). We securely delete or anonymize personal data once it is no longer needed.

3.2 Data Security Measures:

The security of your data is paramount. We employ a range of technical and organizational security measures, including encryption (SSL), firewalls, and secure access controls, to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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4.0 Cookies, Tracking, and Third-Party Privacy

4.1 Cookies and DART:

We use cookies (small data files stored on your device) to enhance site functionality and track site usage. Google, as a third-party vendor, may use cookies (DART cookies) to serve ads based on your visit to our site and others. You may decline DART cookies by visiting the Google Ad and Content Network Privacy Policy at: https://policies.google.com/technologies/ads

4.2 Third-Party Policies:

Our Privacy Policy does not cover the practices of other advertisers or third-party websites linked from our site. We strongly advise you to consult the respective Privacy Policies of these external services for detailed information regarding their data collection and processing practices. You can manage and disable cookies through your individual browser settings.

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5.0 Your Data Protection Rights

We support your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

5.1 GDPR Rights (For EU Residents):

• The Right to Access: Request copies of your personal data.
• The Right to Rectification: Request correction of inaccurate or incomplete data.
• The Right to Erasure: Request the deletion of your personal data, under certain conditions.
• The Right to Restrict Processing: Request limits on how we process your data.
• The Right to Object to Processing: Object to our processing of your personal data (e.g., for direct marketing).
• The Right to Data Portability: Request the transfer of your data to another organization or directly to you.

5.2 CCPA Privacy Rights (For California Consumers):

California consumers have the right to:

• Request disclosure of the categories and specific pieces of personal data collected.
• Request the deletion of any personal data collected about the consumer.
• Exercise the Right to Opt-Out (request that a business does not sell the consumer's personal data).

If you make a request to exercise any of these rights, we will respond within one month. Please use our official contact channels to initiate a request.

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6.0 Children's Privacy and Policy Updates

6.1 Children's Privacy:

Uttarakhand Travel Agency does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided data on our website, please contact us immediately so we can promptly remove the information from our records.

6.2 Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy periodically. We will notify you of any changes by posting the new Policy on this page and revising the "Effective Date" at the top. We encourage you to review this document regularly to stay informed about how we protect your information.

6.3 Contact Us:

For any questions or concerns regarding this Privacy Policy, please contact us via the details provided on our Contact Us page: Contact Us